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Monitor and Control with ConnectedSuite™ Fleet Telematics

The Thermo King ConnectedSuite portfolio is designed to deliver all the critical information your fleet needs to succeed. Monitor and control your truck or trailer refrigeration units for temperature traceability and Food Safety Modernization Act (FSMA) compliance from anywhere in real-time.

Choose Your Telematics Solution

TracKing® Telematics

TracKing® telematics is our core telematics package, which provides real-time cargo traceability and asset monitoring to maximize uptime, optimize fuel usage, and meet compliance needs. This package includes our fleet performance dashboard, readiness score dashboard, and both fuel and maintenance reporting, along with full remote control of your fleet.

TracKing® Pro Telematics

TracKing® Pro telematics includes all the features of the TracKing® telematics package plus diagnostics downloads and our energy usage dashboard, benchmark analytics dashboard, predictive alert notifications, and alarm triage insights. With predictive technology driven by machine learning, TracKing Pro telematics delivers actionable insights that you can use to reduce energy use and increase uptime.

Remote Operating Center (ROC)

When transporting temperature-sensitive cargo, remote monitoring isn't enough. Our Remote Operating Center (ROC) combines 24/7 remote monitoring, guided response and a cutting-edge algorithm that can predict failures before they occur. >90% of the time, reefer failures follow these predictions if no action is taken.  

Watch ConnectedSuite overview video

ConnectedSuite asset connectivity

ConnectedSuite is a collection of Thermo King telematics solutions designed to deliver information that matters to you. Putting this data to work gives you the ability to track and trace individual deliveries across your fleet. With fleet telematics you will be able to demonstrate temperature levels, meet regulatory requirements, and respond instantly to new challenges.

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Telematics for your fleet

Connect and see

Keep an eye on your fleet with real-time connectivity that provides information on reefer status, load condition and asset location. 

Connect and know 

Connect with one of the ConnectedSuite solutions and know that your fleet is operating compliant and managing risks. 

Connect and grow 

See the benefits of ConnectedSuite through improved uptime, higher utilization and proactive maintenance. 

Fleet telematics that fit your needs


TracKing® Telematics Track & Trace
TracKing® Telematics Remote Control
TracKing® Telematics Diagnostics
TracKing® Pro Telematics
Remote Operating Center (ROC)
GPS Location Tracking

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Geofence Notifications
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Temperature Visibility
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Alarm Notifications
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Remotely Change Settings

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Diagnostics Downloads


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Energy Usage & Benchmark Analytics Dashboards



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Predictive Alert Notifications



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Alarm Triage Notifications



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24/7 Professional Monitoring



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Smart Routing



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Warranty Coverage for Predicted Failures



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ConnectedSuite offerings require a monthly subscription. Thermo King offers five service levels, so that you only pay for what you need. Contact us to learn which plan is right for you.

The Advantages of Data-drive Fleet Operations

The advantages of data-driven fleet operations

COMPLIANCE AND SECURITY 

Temperature compliance
Use temperature reports and graphs to prove that sensitive cargo was maintained at the desired temperature throughout every point in the journey. 

Asset security
With door sensor data available on the TracKing® telematics platform, you can record all door openings to keep an eye on temperature and load security.

Cargo traceability
Track shipment location and condition to know instantly when a delay occurs and to proactively manage expectations. 

LOWER COSTS 

Vehicle uptime
Eliminate unscheduled breakdowns and improve vehicle maintenance. 

Fuel usage
Maintain visibility to ensure the most fuel efficient mode is consistently used when running loads. 

The Thermo King Connect app allows you to easily access telematics data from your mobile device.

Thermo King Connect App

The Thermo King Connect app allows you to easily access telematics data from your mobile device.

App features include:

  • View the location of the Truck/Trailer refrigeration unit on a map
  • Send two-way commands
  • View and clear alarms
  • Connect to the reefer over Bluetooth
  • Receive Unit Event Notifications
  • Find and navigate to your closest Thermo King dealer for support and service
  • Access user guides, alarm code information, and manuals
  • Ability to activate and deactivate telematics devices

View refrigeration unit details for both single and multi-temp units including:

  • Set Point
  • Temperatures
  • Alarms
  • Door Status
  • Fuel Level

Download for Android

Download for iOS


TracKing® Telematics Digital Release Notes